Legal
Cancellation Policy
Our policy for cancellations, refunds and date changes. The specific figures below are placeholders for you to confirm.
Cancelling a tour
[Fill in your actual policy — for example: cancellations made more than [X] days before the tour date receive a [Y]% refund; cancellations within [X] days receive [Z]%. The placeholders below follow a common structure, but the exact numbers are your call, not a default we've assumed on your behalf.]
Suggested structure (edit before publishing)
- More than 14 days before the tour: [e.g. full refund, minus any non-refundable third-party costs already paid, such as pre-booked monument tickets].
- 7–14 days before the tour: [e.g. 50% refund].
- Less than 7 days before the tour: [e.g. no refund, or a smaller partial refund].
- Same-day cancellations or no-shows: [e.g. no refund].
Changes to travel dates
[State your policy for rescheduling instead of cancelling outright — e.g. free of charge if requested more than X days in advance, subject to guide availability.]
Cancellations by us
In the rare event we need to cancel or significantly change a confirmed tour (for reasons such as guide illness or a monument closure), we'll offer [a full refund / a rescheduled date / an alternative itinerary — specify your approach] as soon as possible.
Non-refundable costs
Some third-party costs — such as pre-purchased monument tickets or train reservations — may not be refundable once booked, regardless of when you cancel. We'll flag anything non-refundable before you pay for it.